The NCR claims administration department (PLCA) focuses entirely on California public educational agency property and liability exposures. They are experts in the analysis and application of Government and Civil Code statutes, as well as current applicable case law and governmental immunities with which to protect the interests of the NCR members.
We believe that the best claim results are achieved through aggressive, hands-on claims file management. Critical aspects of our program include interaction with NCR members, involving our clients in the decision making processes of their claims, providing complete support functions such as computerized loss runs, management of trust accounts, claim reserves and expenditure information for monthly financial statements. Our dedicated, experienced staff does not treat a claim as just another loss, but as a situation which must be aggressively handled to provide the most beneficial resolution to our client’ interests.
In coordination with the NCR member, Keenan & Associates carefully and specifically assigns investigators, attorneys and other vendors and provides them with specific instructions on what work is to be performed. This has enabled us to be very successful in obtaining numerous defense verdicts, summary judgments, demurrers without leave to amend and dismissals with prejudice through our aggressive claims handling. Keenan & Associates does not abandon the management and resolution of a claim to defense counsel when a case goes to litigation. Rather, we continue to manage the file through final resolution.
Click here to view PLCA Claims Team.
Click here for instructions on how to file a claim after hours.
NCR, through the efforst of the Claims & Coverage Committee has established extensive Defense Counsel Guidelines as well as a panel of approved attorneys to ensure an aggressive defense of it's members' interests.